Customer Satisfaction Survey
At Reliable Credit we strive to satisfy financial needs by extending credit with "Fast, Friendly Service and Integrity Assured" to harvest long term relationships with our customers and our dealers. We try to deliver our services with a smile, with professionalism and in a manner consistent with how we ourselves wish to be treated.
We value your opinion of our service. Please take a moment to fill out the following survey so that we may monitor our performance. Your input does make a difference. Thank you for your participation.
Fill in the Circle that Best Describes your Answer
A = Exceeds Expectations
B = Meets Expectations
C = Needs Improvement
N = Not Applicable
Satisfaction with our Employee(s)
A
B
C
N
Friendliness & Professionalism
Knowledge & Competency
Integrity
Name of Employee(s) assisting you
Comments
Satisfaction with our Branch Service(s)
A
B
C
N
Telephone Hold Time
In Office Wait Time
Credit Approval Turn Around Time
Loan Funding Turn Around Time
Loan or Contract Documents
Written Correspondence and Letters
Branch Facility
Website
Overall Convenience of our Services
What can we do to improve our services?
Would you choose to do business with us again?
Yes
No
Name:
Address:
Telephone Number:
Email Address:
Reliable Credit Association, Inc.
10690 S.E. McLoughlin Blvd.
P.O. Box 22829
Milwaukie, Oregon 97269-2829
Ph: (503) 462-3000 Fx: (503) 353-1800
Monday - Friday 8:30 AM - 5:30 PM
Contact Us:
customerservice@reliablecredit.com
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